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Benchmark Email Review

Benchmark Email Pros

  • Scored the maximum number of points (5 out of 5) in every category
  • Templates offered are incredibly flexible
  • Offers Google Analytics integration
  • Pricing by number of emails and by number of contacts is available
  • Someone checks and approves your email before it is sent out to subscribers

Benchmark Email Cons

  • At the time of our review there were no noticeable cons.

Best For

Companies who want to create online surveys/polls easily in their email marketing campaigns

Benchmark Email Conclusion

Benchmark received 25 out of 25 stars, the highest score in our survey. Benchmark received five stars for Email Deliverability because they have both a real person and an automated tool checking your email for spam. They also received five stars for Contact Management because of the ability to import contact lists directly from Excel, Salesforce and several email clients as well as tools that automatically remove bounces and unsubscribes. They also have flexible and easy-to-use tools for Email Creation. Another pro is that they offer both email-based and contact-based pricing.

Email Creation Icon Benchmark Email: Email Creation

Benchmark received 5 out of 5 stars for Email Creation. They  allow 10MB of hosted image space, which meets our Industry Benchmark of 5-10MB, and you can edit your custom images. Benchmark offers about 350 pre-designed templates. The templates are flexible as you can add and delete blocks from them as well as manipulate them. You can also edit and replace the images on the templates and create up to three columns. Benchmark also has both an HTML editor and a WYSIWYG (What You See Is What You Get) editor that enables you to easily edit your email newsletter while seeing what it will look like to your readers. You are also able to drag and drop both images and content blocks. Additionally, Benchmark has full integration with Facebook and Twitter and partial integration with LinkedIn.

Contact Management Icon Benchmark Email: Contact Management

Benchmark received 5 out of 5 stars for Contact Management. You can import contacts from Excel, Outlook as a CSV file, Gmail, Yahoo, Hotmail, and Salesforce. Benchmark also has an easy system of contact management. They also offer an autoresponder function, which allows you to send a standard welcome message to your new subscribers confirming their sign-up. Their system also automatically removes unsubscribers and bounced email addresses.

Email Deliverability Icon Benchmark Email: Email Deliverability

Benchmark received 5 out of 5 stars for Email Deliverability. One hundred percent of our test emails got through to the inboxes, except the one that was designed to bounce on purpose. Benchmark offers both a real person to check your email before it gets sent out, as well as a spam checking tool that analyzes your email for spam terms in the body or subject line and reports its findings to you. When you select “send immediately” the email is sent within 5-10 minutes.

Analyzing Report Icon Benchmark Email: Analyzing Reports

Benchmark received 5 out of 5 stars for Analyzing Reports. The report generated after each campaign displays opens, forwards, number of clicks, bounces, unsubscribes, spam reports, and top performing links. Reports are displayed in graphs and you can export them to an Excel file, but you cannot choose to receive them in an email.  You can also export a clean list (no bounces or unsubscribes included) if you clean your list of bounces, as unsubscribes are removed automatically. You can now create an A/B test campaign, which allows you to test out specific demographics to determine how to get more readers to open your emails. Benchmark’s reports integrate with Google Analytics.

Customer Support Icon Benchmark Email: Customer Support

Benchmark received 5 out of 5 stars for Customer Support. Benchmark scored so high because they offer phone, live chat, and email support from 9 a.m. to 9 p.m. ET on Monday through Friday and 10 a.m. to 3 p.m. ET on Saturdays. Benchmark’s customer support was helpful and quick to respond to our questions with little wait times. Benchmark also offers both text and video tutorials as well as a searchable and comprehensive FAQ.

Pricing Icon Benchmark Email: Pricing

Benchmark offers a free account that is limited to 2,000 contacts and 14,000 emails per month. Their paid plans are all contact based. Benchmark's contact based pricing allows you to send an unlimited number of emails to all of the email addresses in your contact list. The 500 contacts plan costs, $11.95 per month; the 1,000 contacts plan costs $18.95 per month, and the 2,500 contacts plan costs $28.95 per month.

BenchmarkEmail Pricing
Visit for more prices
Benchmark Email Ratings
Email Marketing Reviews - 5 stars for Benchmark  Email's Email Creation      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Contact Management      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Email Deliverability      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Analyzing Reports      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Customer Support      5
Overall Score 25 / 25
Benchmark Email Features
WYSIWYG and HTML editor
Import from Excel, Outlook as a CSV file, Gmail, Yahoo, Hotmail, Cut and Paste, Salesforce, Quickbook, Outlook Express
Opens, forwards, clicks, bounces, unsubscribes, spam reports, top peforming links, graphs, top performing email lists
Phone, live chat, email support (M-F 9a-9p ET, Sat 10a-3p ET)
Standard Quality