Users who want unlimited image hosting
JangoMail’s overall star rating was 20 out of 25 stars. Their biggest strengths were their friendly and knowledgeable Customer Support, large amount of image hosting and excellent report generation. However, JangoMail’s lack of live chat support and a true drag-and-drop editor for content blocks caused them to lose a few points in the star ratings. Overall, this is an above average email marketing service provider as they include many of the tools that can make your email campaign a success.
JangoMail received 4 of 5 stars for Email Creation. They offer unlimited image hosting, which is above the Industry Benchmark of 5 to 10 MB, although they don’t allow you to edit the images you import. This service offers 14 “smart” templates and another 101 free templates by downloading their “High Impact for JangoMail” template manager. Jangomail also offers a WYSIWYG editor (they call it an HTML editor) which makes these templates flexible by allowing you to edit your email campaign while seeing what it will look like to your readers. However, the online editor does not allow you to drag and drop content blocks into the email. You are able to remove their logo from your email for free, and another perk is their social network integration with Twitter and Facebook that will help the user reach a wide range of potential customers.
JangoMail received 4 out of 5 stars for Contact Management. With this provider you can import from Salesforce, Excel, and Outlook as long as the files are saved as a CSV or TXT file. They offer an autoresponder that allows you to send a standard welcome message to your new subscribers, confirming their sign-up. JangoMail also automatically removes unsubscribes and bounces from your contact list.
JangoMail’s star rating for Email Deliverability was 4 out of 5 stars. Of the emails we sent, 100% got through during our tests. The provider offers a spam checker called Spam Assassin (a widely-deployed open source project that serves as a mail filter to identify spam). They do not allow you to re-edit an email after it has been scheduled to send, as it is delivered approximately 15 minutes after clicking the send button.
JangoMail received 4 out of 5 stars for Analyzing Reports. These reports show such actions as email campaign opens, forwards, number of clicks, bounces, unsubscribes, and spam reports. These reports accurately reflect the user’s actions, and this information can be displayed in both graphs or charts. In addition, you can export these reports to your own email account and are able to export unsubscribes, bounces, or a clean list from your account. JangoMail does not offer an automatic A/B testing feature, but you can manually develop an A/B test using segmented lists. The reports the service offers integrate with Google Analytics as well.
JangoMail’s Customer Support received 4 out of 5 stars. They offer phone and email support Monday through Friday 9 a.m. to 6 p.m. ET. Every time we tried to reach them by phone, it went straight to voicemail. Their email support response time was also slow. However, the support we did receive was very friendly, knowledgeable, and thorough. JangoMail also offers text and video tutorials and an FAQ section which are very helpful with general information and problems.
JangoMail offers a full-feature free trial with a limit of 200 emails each month. Their pricing model is based primarily on number of emails. The price for up to 1000 emails is $15 and $25 for up to 2500 emails. If you’re looking to send a number of emails to a large number of email addresses, this pricing schedule should be optimal for you.