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Email Marketing Reviews

GetResponse

Benchmark Email

GraphicMail

Constant Contact

MailChimp

iContact

Vertical Response

MyNewsletterBuilder

Emma

Campaigner

Mad Mimi

AWeber

JangoMail

Elite Email

GoDaddy

Campaign Monitor

StreamSend

GetResponse

Pros

Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
Offers 1 GB of picture hosting (our Industry Benchmark is 5-10MB)
Allows you to create an A/B test campaign
Offers Google Analytics integration
Allows you to directly import contacts from Outlook
Allows unsubscribers to fill out feedback form
Templates offered are incredibly flexible

Cons

At the time of our review there were no noticeable cons

Best For

Beginners or other email marketers who need user-friendly email creation tools and flexible templates

Conclusion

GetResponse received an overall star rating of 23 out of 25, the highest score in our survey. They scored well on Email Deliverability and on Email Creation for offering more than 300 templates. Through a paid account, users are able to import contacts to their address book through Excel spreadsheets saved as CSV files but not in the free trial. They also scored high on Analyzing Reports for Google Analytics integration and on Customer Support for offering live chat support.

Complete GetResponse Review

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GetResponse Pricing
Free Trial	30 days
500 Contacts	$14.00
1000 Contacts	$18.00
2500 Contacts	$25.00
Visit getresponse.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	5
Email Deliverability	4
Analyzing Reports	5
Customer Support	5
Overall Score	24 / 25

Benchmark Email

Pros

Scored the maximum number of points (5 out of 5) in every category
Templates offered are incredibly flexible
Offers Google Analytics integration
Pricing by number of emails and by number of contacts is available
Someone checks and approves your email before it is sent out to subscribers

Cons

At the time of our review there were no noticeable cons.

Best For

Companies who want to create online surveys/polls easily in their email marketing campaigns

Conclusion

Benchmark received 24 out of 25 stars, the highest score an email marketing service can get in our reviews. Benchmark received five stars for Email Deliverability because they have both a real person and an automated tool checking your email for spam. They also received five stars for Contact Management because of the ability to import contact lists directly from Excel, Salesforce and several email clients as well as tools that automatically remove bounces and unsubscribes. They also have flexible and easy-to-use tools for Email Creation.

Complete Benchmark Email Review

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BenchmarkEmail Pricing
Free Trial	30 Days
600 Emails	$9.95
1000 Emails	$12.95
2500 Emails	$19.95
Visit benchmarkemail.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	4
Email Deliverability	5
Analyzing Reports	5
Customer Support	5
Overall Score	24 / 25

GraphicMail

Pros

Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
Offers 20 MB of picture hosting (our Industry Benchmark is 5-10MB)
Offers Google Analytics integration
Allows you to create an A/B test campaign
Templates offered are incredibly flexible
Pricing by email and by contact count is available

Cons

Doesn't offer free removal of logo from emails

Best For

Users wanting competitive pay-as-you go pricing

Conclusion

GraphicMail scored 23 out of 25 stars, making it a great service with a couple of slight disadvantages. They offer a 20 MB of image hosting space, which is much more than our Industry Benchmark of 5 to 10 MB. However, you cannot remove their brand logo for free from your email campaigns. We found their Contact Management to be average without the capability to import contacts from Outlook. GraphicMail offers many comprehensive reports, A/B testing, and Google Analytics integration. We found their Customer Support to be very helpful with little to no wait times.

Complete GraphicMail Review

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GraphicMail Pricing
Free Trial	Indefinitely
2000 Emails	$9.95
5000 Emails	$19.95
10,000 Emails	$29.95
Visit graphicmail.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	4
Email Deliverability	4
Analyzing Reports	5
Customer Support	5
Overall Score	23 / 25

Constant Contact

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Has an easy-to-use system for adding and managing contacts (scored 5 out of 5 stars for Contact Management)
Templates offered are incredibly flexible
Allows you to directly import contacts from Outlook
Allows unsubscribers to fill out feedback form

Cons

Offers 1.7 MB of picture hosting (our Industry Benchmark is 5-10MB)

Best For

Users who want Salesforce integration or a comprehensive contact management system

Conclusion

Constant Contact received 22 out of 25 stars. They have great Contact Management and incredibly knowledgeable Customer Support. However, they only allow you to host five images. Constant Contact scored well on Analyzing Reports, as well as Email Deliverability for having a spam checker.

Complete Constant Contact Review

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Constant Contact Pricing
Free Trial	60 Days
500 Contacts	$15.00
2500 Contacts	$30.00
5000 Contacts	$50.00
Visit constantcontact.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	5
Email Deliverability	4
Analyzing Reports	4
Customer Support	5
Overall Score	22 / 25

MailChimp

Pros

Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
Allows unsubscribers to fill out feedback form
Allows you to create an A/B test campaign
Pricing by number of emails and by number of contacts is available
Offers Google Analytics integration

Cons

Does not have telephone customer support

Best For

Users who want A/B testing (ability to send split-test campaigns) and advanced features, such as social stats, co-branding, and inbox inspections

Conclusion

MailChimp received an overall star rating of 21 out of 25 MailChimp scored perfectly on our evaluation of Analyzing Reports by meeting every single Industry Benchmark. While scoring highly, MailChimp could use more flexibility in the Email Creation process. MailChimp's Customer Support was found to be direct and courteous through email and live chat services, but they do not offer phone support.

Complete MailChimp Review

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MailChimp Pricing
Free Trial	Indefinitely
500 Contacts	$10.00
1000 Contacts	$15.00
2500 Contacts	$50.00
Visit mailchimp.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	4
Email Deliverability	4
Analyzing Reports	5
Customer Support	4
Overall Score	21 / 25

iContact

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)

Cons

Doesn't offer free removal of logo from emails

Best For

Users who want to integrate their email marketing with third-party applications, such as Drupal, Appointment-Plus, and WordPress

Conclusion

iContact received a star rating of 21 out of 25. They scored high for Contact Management because they allow you to directly import contacts from Outlook. While they are lacking a few features, including integration with Google Analytics and the free removal of their logo from emails, we found their Customer Support to be quick and helpful. Their Email Deliverability also scored high due to the high percentage of emails that went through and their spam checking tool.

Complete iContact Review

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iContact Pricing
Free Trial	30 Days
500 Contacts	$10.00
1000 Contacts	$19.00
2500 Contacts	$29.00
Visit icontact.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	4
Email Deliverability	4
Analyzing Reports	4
Customer Support	5
Overall Score	21 / 25

Vertical Response

Pros

Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
Offers 25MB of picture hosting (our Industry Benchmark is 5-10MB)
Someone checks and approves your email before it is sent out to subscribers
Allows you to create an A/B test campaign
Offers Google Analytics integration
Pricing by number of emails and by number of contacts is available
Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)

Cons

Does not have an autoresponder
Does not have a spam checking tool

Best For

Users wanting a wide variety of email templates to choose from and a large amount of image hosting space

Conclusion

Vertical Response received 21 out of 25 stars. They have excellent Customer Support and Email Creation tools. They also offer a large amount of picture hosting space for your emails. Vertical Response scored well on Email Deliverability because they have a real person checking your email before it is sent out, though they do not have an automatic tool that scans it for spam. They also offer the ability to create an A/B test campaign.

Complete Vertical Response Review

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Vertical Response Pricing
Free Trial	30 Days
500 Contacts	$10.00
2000 Contacts	$28.00
4000 Contacts	$46.00
Visit verticalresponse.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	3
Email Deliverability	4
Analyzing Reports	5
Customer Support	4
Overall Score	21 / 25

MyNewsletterBuilder

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Pricing by number of emails and by number of contacts is available
Offers Google Analytics integration

Cons

Does not have a spam checking tool

Best For

Users who want excellent email creation tools, reporting and customer support, as well as unlimited image hosting space

Conclusion

MyNewsletterBuilder received 22 out of 25 stars, making them a strong service. MyNewsletterBuilder scored high on Email Creation by offering unlimited image hosting and a drag and drop interface. They also performed well on Customer Support and Contact Management. While they don’t offer a spam checking tool, MyNewsletterBuilder scored 4 out of 5 stars on Analyzing Reports by offering varied and detailed statistics as well as several ways to graphically view them.

Complete MyNewsletterBuilder Review

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MyNewsletterBuilder Pricing
Free Trial	30 Days
500 Contacts	$10.00
1000 Contacts	$15.00
1500 Contacts	$20.00
Visit mynewsletterbuilder.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	4
Email Deliverability	3
Analyzing Reports	5
Customer Support	5
Overall Score	22 / 25

Emma

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Offers Google Analytics integration
Templates offered are incredibly flexible

Cons

Fewer than 100 templates are offered

Best For

Users who want to add design upgrades to create a one-of-a-kind email campaign

Conclusion

Emma received an overall star rating of 21 out of 25. They scored well in Analyzing Reports and have extremely helpful Customer Support. However, they do not allow you to import contacts by cut and paste. They also offer highly flexible templates and scored high for Email Deliverability.

Complete Emma Review

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MyEmma Pricing
Free Trial	30 Days
1000 Emails	$30.00
2500 Emails	$45.00
5000 Emails	$70.00
Visit myemma.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	4
Email Deliverability	4
Analyzing Reports	4
Customer Support	5
Overall Score	21 / 25

Campaigner

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
Templates offered are incredibly flexible

Cons

Doesn't offer free removal of logo from emails
Does not have a spam checking tool

Best For

Users who want excellent email creation tools and customer support

Conclusion

Campaigner received 21 out of 25 stars. They scored well in Email Creation for their large amount of customizable email templates. While they do not allow you to create an A/B campaign and do not have Google Analytics integration, Campaigner’s Customer Support received high marks for their 24/7 availability and knowledgeable customer service representatives.

Complete Campaigner Review

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Campaigner Pricing
Free Trial	30 Days
1000 Contacts	$10.00
2500 Contacts	$25.00
5000 Contacts	$40.00
Visit campaigner.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	4
Email Deliverability	3
Analyzing Reports	4
Customer Support	5
Overall Score	21 / 25

Mad Mimi

Pros

Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Offers Google Analytics integration
Templates offered are incredibly flexible
Someone checks and approves your email before it is sent out to subscribers.

Cons

Does not have a WYSIWYG editor
Does not have a spam checking tool
Does not have telephone customer support
Fewer than 100 templates are offered

Best For

Users who want a manual review of their email campaigns before they're sent

Conclusion

MadMimi received 20 out of 25 stars overall. This email marketing service scored high in almost every category and has a knowledgeable and friendly customer support staff. However, with no spam checker, MadMimi’s Email Deliverability could be improved, as well as a lack of telephone customer service. MadMimi scored well with easy Contact Management, extremely flexible email templates and comprehensive reports.

Complete Mad Mimi Review

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MadMimi Pricing
Free Trial	Indefinitely
2500 Contacts	$14.00
5000 Contacts	$24.00
10,000 Contacts	$36.00
Visit madmimi.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	4
Email Deliverability	4
Analyzing Reports	4
Customer Support	4
Overall Score	20 / 25

AWeber

Pros

Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Allows unsubscribers to fill out feedback form
Offers Google Analytics integration

Cons

Does not offer picture hosting (our Industry Benchmark is 5-10MB)

Best For

Users who want to get feedback about why someone unsubscribed from your list

Conclusion

AWeber received 20 out of 25 stars overall. Their Customer Service support quality was their ultimate strength, as they received a perfect score in that category with a knowledgeable and friendly support staff offering every kind of support. However, with no image hosting space, AWeber’s Email Creation could be improved. AWeber had high scores in every other category with easy Contact Management, high Email Deliverability and comprehensive reports.

Complete AWeber Review

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AWeber Pricing
Free Trial	30 days
500 Contacts	$19.00
2500 Contacts	$29.00
5000 Contacts	$49.00
Visit aweber.com for more prices

Email Marketing Review Ratings
Email Creation	3
Contact Management	4
Email Deliverability	4
Analyzing Reports	4
Customer Support	5
Overall Score	20 / 25

JangoMail

Pros

Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Offers Google Analytics integration

Cons

Does not have live chat support

Best For

Users who want unlimited image hosting

Conclusion

JangoMail’s overall star rating was 20 out of 25 stars. Their biggest strengths were their friendly and knowledgeable Customer Support, large amount of image hosting and excellent report generation. However, JangoMail’s lack of live chat support and a true drag-and-drop editor for content blocks caused them to lose a few points in the star ratings. Overall, this is an above average email marketing service provider as they include many of the tools that can make your email campaign a success.

Complete JangoMail Review

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JangoMail Pricing
Free Trial	30 Days
1000 Contacts	$15.00
2500 Contacts	$25.00
5000 Contacts	$50.00
Visit jangomail.com for more prices

Email Marketing Review Ratings
Email Creation	4
Contact Management	4
Email Deliverability	4
Analyzing Reports	4
Customer Support	4
Overall Score	20 / 25

Elite Email

Pros

Emails were received properly and vendor offers exceptional delivery tools (scored 5 out of 5 stars for Email Deliverability)
Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Someone checks and approves your email before it is sent out to subscribers
Pricing by email and by contact count is available

Cons

Doesn't offer free removal of logo from emails
Does not have a WYSIWYG editor
Does not offer Google Analytics integration

Best For

Users who want a manual review of their email campaigns before they're sent

Conclusion

Elite Email received 20 out of 25 stars. They scored well in Contact Management for automatically removing unsubscribes and bounces from your contact list. However, they are missing some key features such as a WYSIWYG editor and free removal of their logo from emails. They received a low score in Analyzing Reports for not offering Google Analytics integration, but Elite Email received strong ratings for both Email Deliverability and Customer Support.

Complete Elite Email Review

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EliteEmail Pricing
Free Trial	Indefinitely
1000 Emails	$10.00
2500 Emails	$23.00
5000 Emails	$45.00
Visit eliteemail.com for more prices

Email Marketing Review Ratings
Email Creation	3
Contact Management	4
Email Deliverability	5
Analyzing Reports	3
Customer Support	5
Overall Score	20 / 25

GoDaddy

Pros

Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)

Cons

Reports offered do not accurately reflect users' actions
Does not have live chat customer support

Best For

Users who want excellent email creation tools and customer support, as well as unlimited image hosting space

Conclusion

GoDaddy’s overall star rating was 20 out of 25 stars. They scored high for Email Creation for offering unlimited image hosting. While they do not offer an autoresponder and their reports do not accurately reflect user actions, we found their Customer Support to be very helpful. They also scored well on Email Deliverability for their spam checker.

Complete GoDaddy Review

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GoDaddy Pricing
Free Trial	No
1000 Emails	$9.99
25000 Emails	$14.99
100,000 Emails	$19.99
Visit godaddy.com for more prices

Email Marketing Review Ratings
Email Creation	5
Contact Management	4
Email Deliverability	4
Analyzing Reports	2
Customer Support	5
Overall Score	20 / 25

Campaign Monitor

Pros

Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Allows you to create an A/B test campaign
Offers Google Analytics integration
Pricing by email and by contact count is available
Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)

Cons

Does not have both video and web tutorials
Does not have a WYSWIG editor
Does not have telephone customer support
Does not have live chat customer support
Wait times for customer support were long
Fewer than 100 templates are offered

Best For

Web designers or those with advanced HTML skills because their templates are very difficult to edit for beginners

Conclusion

Campaign Monitor received 19 out of 25 stars. They performed very well in Contact Management and Email Deliverability. However, their lack of a WYSIWYG editor during Email Creation and poor Customer Support leave a bit to be desired. Campaign Monitor scored high on Analyzing Reports by going beyond our Industry Benchmark and offering A/B split testing campaigns.

Complete Campaign Monitor Review

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Campaign Monitor Pricing
Free Trial	Indefinitely
250 Emails	$7.50
1500 Emails	$20.00
2500 Emails	$30.00
Visit campaignmonitor.com for more prices

Email Marketing Review Ratings
Email Creation	3
Contact Management	4
Email Deliverability	4
Analyzing Reports	5
Customer Support	3
Overall Score	19 / 25

StreamSend

Pros

Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
Offers Google Analytics integration
Allows you to create an A/B test campaign

Cons

Does not have both video and web tutorials
Does not automatically remove unsubscribed readers from your contact list
Does not have live customer chat support

Best For

Users who want the ability to do A/B testing (send split-test campaigns) and unlimited image hosting

Conclusion

StreamSend’s overall star rating is 18 out of 25 stars. While StreamSend’s biggest strengths are their accuracy and thoroughness in Analyzing Reports and friendly Customer Support, their weakness is in their inability to automatically remove unsubscribes and bounces. However, the inclusion of nine spam filters that test every sent email is well above the Industry Benchmark and is definitely a positive characteristic of their Email Deliverability.

Complete StreamSend Review

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StreamSend Pricing
Free Trial	30 Days
2000 Emails	$19.90
10,000 Emails	$39.90
20,000 Emails	$59.90
Visit streamsend.com for more prices

Email Marketing Review Ratings
Email Creation	3
Contact Management	3
Email Deliverability	4
Analyzing Reports	4
Customer Support	4
Overall Score	18 / 25

Email-Marketing-Options.com

An "apples to apples" comparison of the top providers of email marketing software.