Email Marketing Reviews
VerticalResponse
| Vertical Response Pricing | ||||
Free Trial |
30 days, 100 emails | |||
500 Contacts |
$10.00 | |||
2000 Contacts |
$28.00 | |||
4000 Contacts |
$46.00 | |||
| Visit verticalresponse.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
4 | |||
Email Deliverability |
5 | |||
Analyzing Reports |
5 | |||
Customer Support |
5 | |||
| Overall Score | 23/25 | |||
Pros
- 25MB of image hosting space
- Free removal of the VerticalResponse logo from your emails
- Import multiple contacts from CSV files and email accounts (i.e. Gmail, Hotmail, Yahoo)
- Export reports into a spreadsheet or text file & receive reports summary in an email
- A/B testing
- Google Analytics integration
- Great customer support
- Spam checker
- 100% deliverability, according to our test
Cons
- No auto-responders
- Can't simply cut/paste multiple contacts from a document into the interface
Conclusion
Thanks to a few key changes, VerticalResponse now offers a quality email marketing service at an affordable price. VerticalResponse consistently performed well in all five of the main email marketing categories in our survey; Creating an Email, Loading/Managing Contacts, Analyzing Reports, Customer Support and Deliverability. In addition, VerticalResponse offers a few exceptional features, such as 25MB of image hosting space, A/B testing, Google Analytics integration, and a spam checker, which are not available with other services.
Complete VerticalResponse Review
Constant Contact
| Constant Contact Pricing | ||||
Free Trial |
60 days, 100 contacts | |||
500 Contacts |
$15.00 | |||
2500 Contacts |
$30.00 | |||
5000 Contacts |
$50.00 | |||
| Visit constantcontact.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
4 | |||
Email Deliverability |
5 | |||
Analyzing Reports |
3 | |||
Customer Support |
5 | |||
| Overall Score | 21/25 | |||
Pros
- WYSIWIG/point-and-click editor
- Free removal of the Constant Contact logo from your emails
- Import contacts from ACT! By Sage, Quickbooks, Outlook/Outlook Express, Excel, CSV, TXT, copy & paste
- Compare average opens, click-throughs, & bounce rates to other Constant Contact email campaigns/industry benchmarks
- Great customer support
- Spam checker
- 100% deliverability according to our test
Cons
- Only 5 hosted images (25 MB upgrade costs $5/month)
- Exported reports contain limited data
- No A/B testing
Conclusion
Constant Contact is a well-known email marketing brand name that is "best practices"-oriented. Constant Contact scores high on email creation, contact management, deliverability and customer support. Although they are the only provider to have industry benchmarks against which you can measure the performance of your campaign, the reporting interface lacks some features that many of the other services offer.
Complete Constant Contact Review
Benchmark Email
| Benchmark Email Pricing | ||||
Free Trial |
30 days, 250 emails | |||
600 Emails |
$9.95 | |||
1,000 Emails |
$12.95 | |||
2,500 Emails |
$19.95 | |||
| Visit benchmarkemail.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
5 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
4 | |||
Customer Support |
4 | |||
| Overall Score | 21/25 | |||
Pros
- WYSIWYG editor
- Free removal of Benchmark Email logo on request
- Import contacts from Gmail, Hotmail, AOL, Excel, CSV, TXT, copy & paste
- Autoresponder
- Google Analytics integration
- Helpful customer support
- Good spam checker
Cons
- 500 kb of image hosting space (approximately 8 images)
- No A/B testing
Conclusion
Benchmark Email makes it very easy for you to create and track your email newsletters. Benchmark Email scores well in all five main email marketing categories in our survey; Creating an Email, Loading/Managing Contacts, Analyzing Reports, Customer Support and Deliverability.
Complete Benchmark Email Review
iContact
| iContact Pricing | ||||
Free Trial |
15 days, 250 contacts | |||
250 Contacts |
$9.95 | |||
500 Contacts |
$14.00 | |||
2000 Contacts |
$19.00 | |||
| Visit icontact.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
4 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
4 | |||
Customer Support |
4 | |||
| Overall Score | 20/25 | |||
Pros
- Survey email templates included at no additional cost
- WYSIWIG/point-and-click editor
- Multiple options for importing contacts, including QuickImport tool for Microsoft Outlook
- Active monitoring by iContact team of your outgoing email content for spam triggers
- Thorough tutorials
- 100% deliverability according to our test
Cons
- 500 kb of image hosting space (approximately 8 images)
- Fee to remove iContact logo from outbound emails (10% monthly premium)
- No A/B testing
- Exported reports contain limited data
Conclusion
iContact has a very straightforward email editor that makes creating a simple mass email relatively easy. They also include survey email templates, which allow you to poll customers, for free. However, limited image hosting and the expense associated with removing the iContact brand from your emails detract from your ability to create a fully customized email. They also do not offer A/B testing, which some consumers find useful when preparing an email campaign for a large contact list.
Complete iContact Review
MyNewsletterBuilder
| MyNewsletterBuilder Pricing | ||||
Free Trial |
30 days, 250 emails | |||
500 Contacts |
$10.00 | |||
1000 Contacts |
$15.00 | |||
1500 Contacts |
$20.00 | |||
| Visit mynewsletterbuilder.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
4 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
4 | |||
Customer Support |
4 | |||
| Overall Score | 20/25 | |||
Pros
- Survey templates included at no additional charge
- Scheduled Auto-Responder
- Upload up to 30 images to newsletter (one per article)
- Free Jukebox Alive account to host audio and video that can be inserted into email newsletters
- Downloadable CSV template that simplifies importing contacts
- Remove MyNewsletterBuilder logo from your emails for free (call to request)
- Integrates with Google Analytics
- 99% deliverability guarantee
- 100% deliverability according to our test
Cons
- No WYSIWIG editor
- No A/B testing
- Limited statistical reporting
Conclusion
MyNewsletterBuilder is a great option for sending auto-series campaigns (a series of emails scheduled to be sent in advance), survey emails, and audio/video-rich newsletters. However, their lack of both a WYSIWYG email editor and depth of statistical reporting keeps them from being a top tier email marketing software provider.
Complete MyNewsletterBuilder Review
StreamSend
| StreamSend Pricing | ||||
Free Trial |
30 days, 200 emails | |||
2,000 Emails |
$19.90 | |||
10,000 Emails |
$39.90 | |||
20,000 Emails |
$59.90 | |||
| Visit streamsend.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
3 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
3 | |||
Customer Support |
4 | |||
| Overall Score | 18/25 | |||
Pros
- Step-by-step email creation walkthrough
- WYSIWYG editor
- Autoresponder
- Unlimited image hosting
- Google Analytics integration
Cons
- Only 14 templates
- No A/B testing
- No Live Chat support
Conclusion
StreamSend is a great option for consumers who are new to email marketing. StreamSend's step-by-step process for creating an email makes it simple and easy to create a marketing campaign with little to no previous experience. Although creating an email campaign with StreamSend is easy, they do lack some of our market standard features seen in other email marketing companies such as A/B testing and a simple process for removing bounced email addresses.
Complete StreamSend Review
AWeber
| AWeber Pricing | ||||
Free Trial |
No, but |
|||
500 Contacts |
$19.00 | |||
2500 Contacts |
$29.00 | |||
5000 Contacts |
$49.00 | |||
| Visit aweber.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
3 | |||
Contact Management |
3 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
3 | |||
Customer Support |
4 | |||
| Overall Score | 17/25 | |||
Pros
- WYSIWYG editor
- Free removal of the AWeber logo from your emails
- Scheduled Auto-Responder
- Integrate your contact lists with 26 Shopping Carts (including Google Checkout, Paypal, and Yahoo), Membership Sites & Podcasting Tools, and Lead Services
- In-depth reports
- Cut & paste contacts into your email list
- A/B testing
- 100% deliverability according to our test
Cons
- No free image hosting
- Can’t export reports
- Limited options for importing contacts
- No free trial
Conclusion
AWeber's greatest strengths are its email deliverability and contact management features. They also offer in-depth reports and weekend customer support. Their email creation and email campaign reports, however, have a few limitations. But overall, AWeber offers a reliable and unique email marketing service.
Complete AWeber Review
Campaigner
| Campaigner Pricing | ||||
Free Trial |
30 days, 100 contacts and 500 emails | |||
500 Contacts |
$10.00 | |||
1000 Contacts |
$25.00 | |||
5000 Contacts |
$40.00 | |||
| Visit campaigner.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
2 | |||
Email Deliverability |
4 | |||
Analyzing Reports |
3 | |||
Customer Support |
4 | |||
| Overall Score | 17/25 | |||
Pros
- 450 templates in 20 categories
- 1 MB image hosting space
- Import contacts from CSV or TXT file
- 100% deliverability according to our test
Cons
- Cannot cut & paste multiple contacts and difficult to add manually
- Reports exported as zip file
- No A/B testing
- No FAQ
- Cost to remove the Campaigner logo from your outgoing emails
Conclusion
Campaigner offers a market standard number of templates and hosting space for email campaign creation. However, it performs poorly in contact management and report analysis. Campaigner offers a great value if you're looking for an email marketing service that offers a variety of email templates and a moderate amount of hosting space. Offering over 400 email templates and 1MB of image hosting space, Campaigner gives you choices and flexibility in email creation. Unfortunately, Campaigner has shortfalls in reporting and uploading contacts, which make these processes somewhat time-consuming.
Complete Campaigner Review
JangoMail
| JangoMail Pricing | ||||
Free Trial |
50 emails | |||
1000 Contacts |
$30.00 | |||
2500 Contacts |
$50.00 | |||
5000 Contacts |
$100.00 | |||
| Visit jangomail.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
3 | |||
Contact Management |
4 | |||
Email Deliverability |
3 | |||
Analyzing Reports |
4 | |||
Customer Support |
3 | |||
| Overall Score | 17/25 | |||
Pros
- Free, unlimited image hosting
- WYSIWYG Editor
- Free removal of the JangoMail logo from your outgoing emails
- Google Analytics Integration
- A/B testing
- Connects to web or local databases (such as MS Excel and MS Access)
- Import contacts from Salesforce
- Easily segment your email based on triggers
- Scheduled Auto-Responder
- Spam checker
- Email rendering tool shows you what your email will look like in popular email programs (Yahoo!, Gmail, AOL, Hotmail, Thunderbird and Windows)
Cons
- Less than 63% deliverability according to our test
- Only 14 email templates
- Difficult to import contacts from Excel files (.CSV and .XLS)
- Difficult to locate and setup A/B testing
Conclusion
JangoMail is not user-friendly enough for the average email marketer, but they offer some valuable email marketing features for advanced internet users. JangoMail offers some very useful features, such as unlimited image hosting, list segmentation based on triggers and a scheduled auto-responder, which allows you to schedule and send emails ahead of time, based on specific actions or triggers. (MyNewsletterBuilder and AWeber are the only other email marketing providers in our reviews that offer auto-responders.) But JangoMail’s imperfect deliverability rate, limited template options and confusing online interface contributed to a lower overall score.
Complete JangoMail Review
MailChimp
| MailChimp Pricing | ||||
Free Trial |
indefinitely, 500 contacts |
|||
2500 Contacts |
$30.00 | |||
5000 Contacts |
$50.00 | |||
10,000 Contacts |
$75.00 | |||
| Visit mailchimp.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
3 | |||
Contact Management |
5 | |||
Email Deliverability |
5 | |||
Analyzing Reports |
2 | |||
Customer Support |
2 | |||
| Overall Score | 17/25 | |||
Pros
- Highly customizable email templates
- WYSIWYG/point-and-click editor
- Free, unlimited image hosting
- Free removal of the MailChimp logo from your outgoing emails
- Import contacts from Excel, CSV, TXT, Salesforce, Highrise
- Export reports as Excel, CSV, TXT files
- Compare your campaign statistics to other MailChimp email campaigns/industry benchmarks
- A/B testing
- Google Analytics integration
- 100% deliverability according to our test
Cons
- Only 4 basic email templates (These are more like layouts that must be customized from scratch).
- Inaccurate tracking and reporting
- Limited email support availability (M-F 9a-5p EST)
- No phone support
Conclusion
MailChimp is a stylish and relatively new email marketing service, which offers some great advantages, but which also contains significant flaws. Although MailChimp offers unparalleled email creation flexibility, a superior contact management system and reliable email deliverability, they have inaccurate reporting and poor customer support.
Complete MailChimp Review
EliteEmail
| EliteEmail Pricing | ||||
Free Trial |
1000 emails | |||
1000 Emails |
$10.00 | |||
2500 Emails |
$23.00 | |||
5000 Emails |
$45.00 | |||
| Visit eliteemail.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
3 | |||
Contact Management |
4 | |||
Email Deliverability |
3 | |||
Analyzing Reports |
3 | |||
Customer Support |
3 | |||
| Overall Score | 16/25 | |||
Pros
- Free, unlimited image hosting and online image gallery
- Basic online image editor
- Autoresponder
- Import contacts from CSV and XLS, cut & paste contacts, and automatically sync exported and online contact lists
- Email preview button
Cons
- Less than 75% deliverability rate according to our test
- One-time fee of $249 to remove EliteEmail logo from your emails
- Non-customizable web sign-up form
- No A/B testing
- Exported reports contain limited data
Conclusion
EliteEmail offers a couple of unique email creation and contact management features but is rather limited in deliverability and reporting. EliteEmail has a couple of useful, unique features that we like and hope more email marketing companies will offer. However, their imperfect email deliverability rate as well as reporting limitations contributed to a lower overall score.
Complete EliteEmail Review
Big Response
| BigResponse Pricing | ||||
Free Trial |
30 days, 100 emails | |||
500 Emails |
$10.00 | |||
1000 Emails |
$15.00 | |||
2500 Emails |
$29.00 | |||
| Visit bigresponse.com for more prices | ||||
| Email Marketing Review Ratings | ||||
Email Creation |
4 | |||
Contact Management |
3 | |||
Email Deliverability |
2 | |||
Analyzing Reports |
5 | |||
Customer Support |
1 | |||
| Overall Score | 15/25 | |||
Pros
- WYSIWYG/point-and-click editor
- Preview your email in different email account inboxes (like Gmail, Hotmail, Yahoo)
- Free, unlimited image hosting
- In-depth email campaign report statistics
- A/B testing
- Google Analytics integration
Cons
- Less than 50% deliverability rate according to our test
- No phone or live chat support
- Limited options for importing contacts
- Cannot create a website signup form
Conclusion
Although Big Response's email creation tools are straightforward and easy-to-use, their lack of reliable deliverability as well as their non-existent customer support make them an undesirable choice as an email marketing service provider.
Complete Big Response Review



