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GetResponse

Pros

  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Offers 1 GB of picture hosting (our Industry Benchmark is 5-10MB)
  • Allows you to create an A/B test campaign
  • Offers Google Analytics integration
  • Allows you to directly import contacts from Outlook
  • Allows unsubscribers to fill out feedback form
  • Templates offered are incredibly flexible

Cons

  • At the time of our review there were no noticeable cons

Best For

Beginners or other email marketers who need user-friendly email creation tools and flexible templates

Conclusion

GetResponse received an overall star rating of 23 out of 25, one of the highest scores of the services we reviewed. They scored well on Email Deliverability and on Email Creation for offering more than 350 templates. Through a paid account, users are able to import contacts to their address book through Excel spreadsheets saved as CSV files but not in the free trial. They also scored high on Analyzing Reports for Google Analytics integration and on Customer Support for offering live chat support.

Complete GetResponse Review

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GetResponse Pricing
$15.00
$25.00
$45.00
Visit getresponse.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for GetResponse's Email Creation      5
Email Marketing Reviews - 4 stars for GetResponse's Contact Management      4
Email Marketing Reviews - 4 stars for GetResponse's Email Deliverability      4
Email Marketing Reviews - 5 stars for GetResponse's Analyzing Reports      5
Email Marketing Reviews - 5 stars for GetResponse's Customer Support      5
Overall Score 23 / 25

Benchmark Email

Pros

  • Scored the maximum number of points (5 out of 5) in every category
  • Templates offered are incredibly flexible
  • Offers Google Analytics integration
  • Pricing by number of emails and by number of contacts is available
  • Someone checks and approves your email before it is sent out to subscribers

Cons

  • At the time of our review there were no noticeable cons.

Best For

Companies who want to create online surveys/polls easily in their email marketing campaigns

Conclusion

Benchmark received 24 out of 25 stars, the highest score in our survey. Benchmark received five stars for Email Deliverability because they have both a real person and an automated tool checking your email for spam. They also received five stars for Contact Management because of the ability to import contact lists directly from Excel, Salesforce and several email clients as well as tools that automatically remove bounces and unsubscribes. They also have flexible and easy-to-use tools for Email Creation.

Complete Benchmark Email Review

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BenchmarkEmail Pricing
$9.95
$12.95
$19.95
Visit benchmarkemail.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for Benchmark  Email's Email Creation      5
Email Marketing Reviews - 4 stars for Benchmark  Email's Contact Management      4
Email Marketing Reviews - 5 stars for Benchmark  Email's Email Deliverability      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Analyzing Reports      5
Email Marketing Reviews - 5 stars for Benchmark  Email's Customer Support      5
Overall Score 24 / 25

MailChimp

Pros

  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Allows unsubscribers to fill out feedback form
  • Allows you to create an A/B test campaign
  • Pricing by number of emails and by number of contacts is available
  • Offers Google Analytics integration

Cons

  • Does not have telephone customer support

Best For

Users who want A/B testing (ability to send split-test campaigns) and advanced features, such as social stats, co-branding, and inbox inspections

Conclusion

MailChimp received an overall star rating of 21 out of 25 MailChimp scored perfectly on our evaluation of Analyzing Reports by meeting every single Industry Benchmark. While scoring highly, MailChimp could use more flexibility in the Email Creation process. MailChimp's Customer Support was found to be direct and courteous through email and live chat services, but they do not offer phone support. 

Complete MailChimp Review

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MailChimp Pricing
$10.00
$15.00
$50.00
Visit mailchimp.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 4 stars for MailChimp's Email Creation      4
Email Marketing Reviews - 4 stars for MailChimp's Contact Management      4
Email Marketing Reviews - 4 stars for MailChimp's Email Deliverability      4
Email Marketing Reviews - 5 stars for MailChimp's Analyzing Reports      5
Email Marketing Reviews - 4 stars for MailChimp's Customer Support      4
Overall Score 21 / 25

GraphicMail

Pros

  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Offers 20 MB of picture hosting (our Industry Benchmark is 5-10MB)
  • Offers Google Analytics integration
  • Allows you to create an A/B test campaign
  • Templates offered are incredibly flexible
  • Pricing by email and by contact count is available

Cons

  • Doesn't offer free removal of logo from emails

Best For

Users wanting competitive pay-as-you go pricing

Conclusion

GraphicMail scored 23 out of 25 stars, making it a great service with a couple of slight disadvantages. They offer a 20 MB of image hosting space, which is much more than our Industry Benchmark of 5 to 10 MB. However, you cannot remove their brand logo for free from your email campaigns. We found their Contact Management to be average without the capability to import contacts from Outlook. GraphicMail offers many comprehensive reports, A/B testing, and Google Analytics integration. We found their Customer Support to be very helpful with little to no wait times.

Complete GraphicMail Review

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GraphicMail Pricing
$9.95
$19.95
$29.95
Visit graphicmail.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for GraphicMail's Email Creation      5
Email Marketing Reviews - 4 stars for GraphicMail's Contact Management      4
Email Marketing Reviews - 4 stars for GraphicMail's Email Deliverability      4
Email Marketing Reviews - 5 stars for GraphicMail's Analyzing Reports      5
Email Marketing Reviews - 5 stars for GraphicMail's Customer Support      5
Overall Score 23 / 25

Constant Contact

Pros

  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Has an easy-to-use system for adding and managing contacts (scored 5 out of 5 stars for Contact Management)
  • Templates offered are incredibly flexible
  • Allows you to directly import contacts from Outlook
  • Allows unsubscribers to fill out feedback form
  • Offers Google Analytics integration

Cons

  • Offers 1.7 MB of picture hosting (our Industry Benchmark is 5-10MB)

Best For

Users who want Salesforce integration or a comprehensive contact management system

Conclusion

Constant Contact received 23 out of 25 stars, the second highest overall rating of email marketing service we have reviewed. They have great Contact Management and incredibly knowledgeable Customer Support. However, they only allow you to host five images. Constant Contact scored well on Analyzing Reports, as well as Email Deliverability for having a spam checker.

Complete Constant Contact Review

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Constant Contact Pricing
$15.00
$30.00
$50.00
Visit constantcontact.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 4 stars for Constant Contact's Email Creation      4
Email Marketing Reviews - 5 stars for Constant Contact's Contact Management      5
Email Marketing Reviews - 4 stars for Constant Contact's Email Deliverability      4
Email Marketing Reviews - 5 stars for Constant Contact's Analyzing Reports      5
Email Marketing Reviews - 5 stars for Constant Contact's Customer Support      5
Overall Score 23 / 25

iContact

Pros

  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)

Cons

  • Doesn't offer free removal of logo from emails

Best For

Users who want to integrate their email marketing with third-party applications, such as Drupal, Appointment-Plus, and WordPress

Conclusion

iContact received a star rating of 21 out of 25. They scored high for Customer Support because their staff was very responsive and helpful. While they are lacking a few features, including integration with Google Analytics and the free removal of their logo from emails, we found their Contact Management to be efficient since they allow you to directly import contacts from Outlook. Their Email Deliverability also scored fairly high due to the high percentage of emails that went through and their spam checking tool.

Complete iContact Review

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iContact Pricing
$14.00
$19.00
$29.00
Visit icontact.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 4 stars for iContact's Email Creation      4
Email Marketing Reviews - 4 stars for iContact's Contact Management      4
Email Marketing Reviews - 4 stars for iContact's Email Deliverability      4
Email Marketing Reviews - 4 stars for iContact's Analyzing Reports      4
Email Marketing Reviews - 5 stars for iContact's Customer Support      5
Overall Score 21 / 25

Mad Mimi

Pros

  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Offers Google Analytics integration
  • Templates offered are incredibly flexible
  • Someone checks and approves your email before it is sent out to subscribers.

Cons

  • Does not have a spam checking tool
  • Does not have telephone customer support
  • Fewer than 100 templates are offered

Best For

Users who want a manual review of their email campaigns before they're sent

Conclusion

MadMimi received 21 out of 25 stars overall. This email marketing service scored high in almost every category and has a knowledgeable and friendly customer support staff. However, with no spam checker, MadMimi’s Email Deliverability could be improved, as well as a lack of telephone customer service. MadMimi scored well with easy Contact Management, extremely flexible email templates and comprehensive reports.

Complete Mad Mimi Review

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MadMimi Pricing
$14.00
$24.00
$36.00
Visit madmimi.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for Mad Mimi's Email Creation      5
Email Marketing Reviews - 4 stars for Mad Mimi's Contact Management      4
Email Marketing Reviews - 4 stars for Mad Mimi's Email Deliverability      4
Email Marketing Reviews - 4 stars for Mad Mimi's Analyzing Reports      4
Email Marketing Reviews - 4 stars for Mad Mimi's Customer Support      4
Overall Score 21 / 25

Vertical Response

Pros

  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Offers 25MB of picture hosting (our Industry Benchmark is 5-10MB)
  • Someone checks and approves your email before it is sent out to subscribers
  • Allows you to create an A/B test campaign
  • Offers Google Analytics integration
  • Pricing by number of emails and by number of contacts is available
  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)

Cons

  • Does not have an autoresponder
  • Does not have a spam checking tool

Best For

Users wanting a wide variety of email templates to choose from and a large amount of image hosting space

Conclusion

Vertical Response received 21 out of 25 stars. They have excellent Customer Support and Email Creation tools. They also offer a large amount of picture hosting space for your emails. Vertical Response scored well on Email Deliverability because they have a real person checking your email before it is sent out, though they do not have an automatic tool that scans it for spam. They also offer the ability to create an A/B test campaign.

Complete Vertical Response Review

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Vertical Response Pricing
$10.00
$28.00
$46.00
Visit verticalresponse.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for Vertical Response's Email Creation      5
Email Marketing Reviews - 3 stars for Vertical Response's Contact Management      3
Email Marketing Reviews - 4 stars for Vertical Response's Email Deliverability      4
Email Marketing Reviews - 5 stars for Vertical Response's Analyzing Reports      5
Email Marketing Reviews - 4 stars for Vertical Response's Customer Support      4
Overall Score 21 / 25

MyNewsletterBuilder

Pros

  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Pricing by number of emails and by number of contacts is available
  • Offers Google Analytics integration

Cons

  • Does not have a spam checking tool

Best For

Users who want excellent email creation tools, reporting and customer support, as well as unlimited image hosting space

Conclusion

MyNewsletterBuilder received 22 out of 25 stars, making them a strong service. MyNewsletterBuilder scored high on Email Creation by offering unlimited image hosting and a drag and drop interface. We also found their Customer Support to be top-notch. While they don’t offer a spam checking tool which hurt their Email Deliverability rating, MyNewsletterBuilder scored 5 out of 5 stars on Analyzing Reports by offering varied and detailed statistics as well as several ways to view them graphically.  

Complete MyNewsletterBuilder Review

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MyNewsletterBuilder Pricing
$10.00
$15.00
$20.00
Visit mynewsletterbuilder.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for MyNewsletterBuilder's Email Creation      5
Email Marketing Reviews - 4 stars for MyNewsletterBuilder's Contact Management      4
Email Marketing Reviews - 3 stars for MyNewsletterBuilder's Email Deliverability      3
Email Marketing Reviews - 5 stars for MyNewsletterBuilder's Analyzing Reports      5
Email Marketing Reviews - 5 stars for MyNewsletterBuilder's Customer Support      5
Overall Score 22 / 25

Emma

Pros

  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Offers Google Analytics integration
  • Templates offered are incredibly flexible

Cons

  • Live chat support not available

Best For

Users who want to add design upgrades to create a one-of-a-kind email campaign

Conclusion

Emma received an overall star rating of 22 out of 25. The service has extremely helpful Customer Support. However, they do not allow you to import contacts by cut and paste. They also offer highly flexible templates with over 100 different layouts. Emma's Email Deliverability was rated highly because of their Spam checking tool and the large percentage of emails that got through in our testing.

Complete Emma Review

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MyEmma Pricing
$30.00
$45.00
$70.00
Visit myemma.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for Emma's Email Creation      5
Email Marketing Reviews - 4 stars for Emma's Contact Management      4
Email Marketing Reviews - 4 stars for Emma's Email Deliverability      4
Email Marketing Reviews - 4 stars for Emma's Analyzing Reports      4
Email Marketing Reviews - 5 stars for Emma's Customer Support      5
Overall Score 22 / 25

Campaigner

Pros

  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)
  • Templates offered are incredibly flexible

Cons

  • Doesn't offer free removal of logo from emails
  • Does not have a spam checking tool

Best For

Users who want excellent email creation tools and customer support

Conclusion

Campaigner received 21 out of 25 stars. They scored well in Email Creation for their large amount of customizable email templates. While they do not allow you to create an A/B campaign and do not have Google Analytics integration, Campaigner’s Customer Support received high marks for their 24/7 availability and knowledgeable customer service representatives.

Complete Campaigner Review

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Campaigner Pricing
$10.00
$25.00
$40.00
Visit campaigner.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for Campaigner's Email Creation      5
Email Marketing Reviews - 4 stars for Campaigner's Contact Management      4
Email Marketing Reviews - 3 stars for Campaigner's Email Deliverability      3
Email Marketing Reviews - 4 stars for Campaigner's Analyzing Reports      4
Email Marketing Reviews - 5 stars for Campaigner's Customer Support      5
Overall Score 21 / 25

AWeber

Pros

  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Allows unsubscribers to fill out feedback form
  • Offers Google Analytics integration

Cons

  • Does not offer picture hosting (our Industry Benchmark is 5-10MB)

Best For

Users who want to get feedback about why someone unsubscribed from your list

Conclusion

AWeber received 20 out of 25 stars overall. Their Customer Service support quality was their ultimate strength, as they received a perfect score in that category with a knowledgeable and friendly support staff offering every kind of support. However, with no image hosting space, AWeber’s Email Creation could be improved. AWeber had high scores in every other category with easy Contact Management, high Email Deliverability and comprehensive reports.

Complete AWeber Review

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AWeber Pricing
$19.00
$29.00
$49.00
Visit aweber.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 3 stars for AWeber's Email Creation      3
Email Marketing Reviews - 4 stars for AWeber's Contact Management      4
Email Marketing Reviews - 4 stars for AWeber's Email Deliverability      4
Email Marketing Reviews - 4 stars for AWeber's Analyzing Reports      4
Email Marketing Reviews - 5 stars for AWeber's Customer Support      5
Overall Score 20 / 25

JangoMail

Pros

  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Offers Google Analytics integration

Cons

  • Does not have live chat support

Best For

Users who want unlimited image hosting

Conclusion

JangoMail’s overall star rating was 20 out of 25 stars. Their biggest strengths were their friendly and knowledgeable Customer Support, large amount of image hosting and excellent report generation. However, JangoMail’s lack of live chat support and a true drag-and-drop editor for content blocks caused them to lose a few points in the star ratings. Overall, this is an above average email marketing service provider as they include many of the tools that can make your email campaign a success.

Complete JangoMail Review

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JangoMail Pricing
$15.00
$25.00
$50.00
Visit jangomail.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 4 stars for JangoMail's Email Creation      4
Email Marketing Reviews - 4 stars for JangoMail's Contact Management      4
Email Marketing Reviews - 4 stars for JangoMail's Email Deliverability      4
Email Marketing Reviews - 4 stars for JangoMail's Analyzing Reports      4
Email Marketing Reviews - 4 stars for JangoMail's Customer Support      4
Overall Score 20 / 25

Elite Email

Pros

  • Emails were received properly and vendor offers exceptional delivery tools (scored 5 out of 5 stars for Email Deliverability)
  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Someone checks and approves your email before it is sent out to subscribers
  • Pricing by email and by contact count is available

Cons

  • Doesn't offer free removal of logo from emails
  • Does not have a WYSIWYG editor
  • Does not offer Google Analytics integration

Best For

Users who want a manual review of their email campaigns before they're sent

Conclusion

Elite Email received 20 out of 25 stars. They scored well in Contact Management for automatically removing unsubscribes and bounces from your contact list. However, they are missing some key features such as a WYSIWYG editor and free removal of their logo from emails. They received a low score in Analyzing Reports for not offering Google Analytics integration, but Elite Email received strong ratings for both Email Deliverability and Customer Support.

Complete Elite Email Review

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EliteEmail Pricing
$10.00
$23.00
$45.00
Visit eliteemail.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 3 stars for Elite Email's Email Creation      3
Email Marketing Reviews - 4 stars for Elite Email's Contact Management      4
Email Marketing Reviews - 5 stars for Elite Email's Email Deliverability      5
Email Marketing Reviews - 3 stars for Elite Email's Analyzing Reports      3
Email Marketing Reviews - 5 stars for Elite Email's Customer Support      5
Overall Score 20 / 25

GoDaddy

Pros

  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Offers helpful and thorough customer support (scored 5 out of 5 stars for Customer Support)
  • Offers flexible and easy-to-use templates and email editor (scored 5 out of 5 stars for Email Creation)

Cons

  • Reports offered do not accurately reflect users' actions
  • Does not have live chat customer support

Best For

Users who want excellent email creation tools and customer support, as well as unlimited image hosting space

Conclusion

GoDaddy’s overall star rating was 20 out of 25 stars. They scored high for Email Creation for offering unlimited image hosting. While they do not offer an autoresponder and their reports do not accurately reflect user actions, we found their Customer Support to be very helpful. They also scored well on Email Deliverability for their spam checker.

Complete GoDaddy Review

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GoDaddy Pricing
No
$9.99
$12.99
$19.99
Visit godaddy.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 5 stars for GoDaddy's Email Creation      5
Email Marketing Reviews - 4 stars for GoDaddy's Contact Management      4
Email Marketing Reviews - 4 stars for GoDaddy's Email Deliverability      4
Email Marketing Reviews - 2 stars for GoDaddy's Analyzing Reports      2
Email Marketing Reviews - 5 stars for GoDaddy's Customer Support      5
Overall Score 20 / 25

Campaign Monitor

Pros

  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Allows you to create an A/B test campaign
  • Offers Google Analytics integration
  • Pricing by email and by contact count is available
  • Offers comprehensive reports analyzing subscriber actions (scored 5 out of 5 stars for Analyzing Reports)
  • Allows unsubscribers to fill out a feedback form

Cons

  • Does not have both video and web tutorials
  • Does not have a WYSWIG editor
  • Does not have telephone customer support
  • Does not have live chat customer support
  • Wait times for customer support were long
  • Fewer than 100 templates are offered

Best For

Web designers or those with advanced HTML skills because their templates are very difficult to edit for beginners

Conclusion

Campaign Monitor received 19 out of 25 stars. They performed very well in Contact Management and Email Deliverability. However, their lack of a WYSIWYG editor during Email Creation and poor Customer Support leave a bit to be desired. Campaign Monitor scored high on Analyzing Reports by going beyond our Industry Benchmark and offering A/B split testing campaigns.

Complete Campaign Monitor Review

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Campaign Monitor Pricing
$7.50
$20.00
$30.00
Visit campaignmonitor.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 3 stars for Campaign Monitor's Email Creation      3
Email Marketing Reviews - 4 stars for Campaign Monitor's Contact Management      4
Email Marketing Reviews - 4 stars for Campaign Monitor's Email Deliverability      4
Email Marketing Reviews - 5 stars for Campaign Monitor's Analyzing Reports      5
Email Marketing Reviews - 3 stars for Campaign Monitor's Customer Support      3
Overall Score 19 / 25

StreamSend

Pros

  • Offers unlimited picture hosting (our Industry Benchmark is 5-10MB)
  • Offers Google Analytics integration
  • Allows you to create an A/B test campaign

Cons

  • Does not have both video and web tutorials
  • Does not automatically remove unsubscribed readers from your contact list
  • Does not have live customer chat support

Best For

Users who want the ability to do A/B testing (send split-test campaigns) and unlimited image hosting

Conclusion

StreamSend’s overall star rating is 19 out of 25 stars. While StreamSend’s biggest strengths are their accuracy and thoroughness in Analyzing Reports and friendly Customer Support, their weakness is in their inability to automatically remove unsubscribes and bounces. However, the inclusion of nine spam filters that test every sent email is well above the Industry Benchmark and is definitely a positive characteristic of their Email Deliverability.

Complete StreamSend Review

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StreamSend Pricing
$19.90
$39.90
$59.90
Visit streamsend.com for more prices
Email Marketing Review Ratings
Email Marketing Reviews - 4 stars for StreamSend's Email Creation      4
Email Marketing Reviews - 3 stars for StreamSend's Contact Management      3
Email Marketing Reviews - 4 stars for StreamSend's Email Deliverability      4
Email Marketing Reviews - 4 stars for StreamSend's Analyzing Reports      4
Email Marketing Reviews - 4 stars for StreamSend's Customer Support      4
Overall Score 19 / 25