Elite Email Pros
Elite Email Cons
Users who want a manual review of their email campaigns before they're sent
Elite Email Conclusion
Elite Email received 20 out of 25 stars. They scored well in Contact Management for automatically removing unsubscribes and bounces from your contact list. However, they are missing some key features such as a WYSIWYG editor and free removal of their logo from emails. They received a low score in Analyzing Reports for not offering Google Analytics integration, but Elite Email received strong ratings for both Email Deliverability and Customer Support.
Elite Email received a star rating of 3 out of 5 for Email Creation. They offer unlimited image hosting space, which is well above our Industry Benchmark of 5 to 10MB. They also let you edit your own custom images. The vendor offers 240 email templates, but they are not very flexible in terms of being able to edit or change them. However, they allow you to edit and replace images on the templates and have templates available that have up to three columns. They do not have a WYSIWYG editor, so you won't be able to see what the email will look like to your reader as you edit it. They also do not allow you to drag and drop images or content blocks when creating your email campaign. Elite Email does allow you to remove their logo from your emails with a $249 no-branding upgrade that lasts for the lifetime of your account. Elite Email also includes Facebook and Twitter integration.
Contact Management for Elite Email received a rating of 4 out of 5 stars. They allow you to import contacts through Excel, but not from email accounts. We found the Contact Management of Elite Email to be quite easy thanks to an autoresponder feature and the automatic removal of bounces and unsubscribes.
The provider received 5 out of 5 stars for their Email Deliverability, and 100% of the emails went through in our test. A big plus for Elite Email is that they have real people who check your email before it is sent out. They do this by doing a site test for the title and body of the email for words that might not get through a spam filter. They do not allow you to edit an email that has been scheduled to send without cancelling the send. When choosing to send an email immediately, it takes 10 minutes for the email to actually send.
Elite Email received 3 out of 5 stars on Analyzing Reports. Their reports show the number of opens, clicks, top performing links, forwards, and bounces. However, the reports do not display unsubscribes or spam reports. The reports accurately reflect user actions and can be displayed in graphs, but you cannot receive reports in an email. They do not offer an automatic A/B testing feature, but you can manually develop an A/B test by segmenting your contact list. Their reports do not integrate with Google Analytics.
Elite Email received 5 out of 5 stars for their customer support. They have phone, live chat, and email support available 24/7. Their customer support was very helpful with little wait time. They offer text and video tutorials, as well as a FAQ section.
For their free trial, they offer 1000 emails. You can choose from both contact and email based pricing options. For their contact based pricing, you can get 500 contacts per month for $13 and 2500 contacts for $28. With their email based pricing, you get 1000 emails per month for $10 and 2500 emails for $23. Contact based pricing allows you to send unlimited emails to all of the email addresses in your contact list. Email based pricing allows you to “buy” a certain number of emails to send. Email based pricing is more advantageous if you want a “pay as you go” plan. Contact based pricing is advantageous if you intend to send more than one email per month to the same list of contacts.